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Customer Testimonials
See what our customers are saying . . .
We value your feedback – from your product suggestions to the quality of customer service we're delivering. It's all part of our mission, keeping our customers our first priority – we’re working hard to lead the way in a streamlined approach to improving the quality of patient care. Here is a sampling of the feedback we’ve received from customers both directly and through our authorized partners.

Video Testimonial

We’ve been using SuiteMed IMS for about six months and have gone from paper to paperless. Our efficiency has gone up 110%, our wait times for patients are cut in half and we’re able to see more patients with the same amount of staff increasing our bottom line.

Dr. Stephanie Walton

Other Customer Testimonials

I’m a solo internist practicing in Maryland and my office started using SuiteMed IMS (Intelligent Medical Software) in November, 2007. After initial investment of time and energy, my office has started to enjoy the fruits of our work. SuiteMed IMS has provided the structure and organization needed for efficient practice of internal medicine. It has streamlined my office operation from reception, to visit notes, to billing and collection. The charts are better organized and access to test reports is immediate. It has clearly reduced the labor needed for filing (the equivalent of a part-time position in my office). It gives me peace of mind knowing that I have completed most of my tasks at the end of each day. My patients seem more satisfied with the timely communication of test results and prompt refilling of their medications using the system. We were provided with wonderful technical support for the installation and maintenance of the system in my office. SuiteMed IMS has enabled me to improve the delivery of care and to run my office better.

Dr. Harry Li, Internal Medicine
Columbia, MD

I have been using EMR since 2003 but when I was looking to really go paperless I chose SuiteMed IMS (Intelligent Medical Software) because of the different features they included to get a physician closer to be completely paperless. Because I was familiar with EMR I knew exactly what I wanted and the team worked with me to customize the software with templates specific to pediatrics. One of my preferred features is the interface with the state immunization registry followed by the document management as a close second. I also like the different reports we can easily pull. The support staff is pretty attentive to our concerns. If you really want to go paperless and be compliant with the different guidelines IMS is the one for you.

Dr. Regine Bataille
Boynton Beach, Florida

My bad-debt write–offs have been reduced over 90%. Pre-SuiteMed IMS, we had an average of $80,000 per month outstanding in charges waiting for referral. Since implementation of SuiteMed IMS we now regularly maintain no more than $400 per month. The Authorization tracking screen helps us in timely follow–up with the insurance companies. The billing module is great, in a way we now know what ensures timely payments. The aging reports help our billers set priority of follow–ups, making sure we work in the right areas.

Julie Ziehm, Billing Manager
Mid Michigan Cardiology Associates, Flint, MI

The software more than paid for itself in the first two months since we started using SuiteMed IMS. We have been able to double the volume of business in our practice without adding additional staff since we started using SuiteMed IMS! The time from service to billing is also reduced for our practice so we are able to collect receipts from insurance companies at a faster rate. Our cash flow has increased by an average of 25% every month. Our A/R (Accounts receivable) is easier to manage with the simple but powerful billing module in IMS which allows us to follow up, re–bill, and re-print claims with just a click. I can easily say using SuiteMed IMS, we have been more successful than ever before.

Steven Gest, M.D., Owner
Emeryville Occupational Medical Center, Emeryville, CA

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